Terms of Service

Welcome to Help Me Noww ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our marketplace platform that connects users with professional service providers, mentors, and knowledge providers.

By accessing or using our platform at www.helpmenoww.com, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

By creating an account, accessing, or using any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

These Terms apply to all users of the platform, including but not limited to service seekers, service providers, mentors, and knowledge providers.

Help Me Noww is a marketplace platform that facilitates connections between users seeking professional services and qualified providers. Our platform offers:

• Service provider listings and bookings
• Mentor consultation services
• Knowledge provider expertise sharing
• Video, voice, and chat session capabilities
• Job posting and discovery features
• Payment processing and transaction management

To access certain features of our platform, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account and use our services.

You agree not to use our platform to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Post false, misleading, or fraudulent content
• Harass, abuse, or harm other users
• Distribute spam, malware, or malicious content
• Attempt to gain unauthorized access to our systems
• Interfere with the platform's operation or security

If you offer services through our platform, you additionally agree to:

• Provide services as described in your listings
• Maintain professional standards and qualifications
• Respond to booking requests in a timely manner
• Honor confirmed appointments and sessions
• Comply with applicable professional licensing requirements

Our platform facilitates payments between users and service providers. By using our payment services, you agree to:

• Pay all fees associated with your bookings
• Provide accurate payment information
• Accept our refund and cancellation policies

We use third-party payment processors and are not responsible for their services or policies.

The platform and its content, features, and functionality are owned by Help Me Noww and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of content you submit but grant us a license to use, display, and distribute it as necessary to provide our services.

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our platform.

Our platform is provided "as is" without warranties of any kind. We do not guarantee:

• The quality or outcome of services provided by third parties
• Uninterrupted or error-free platform operation
• The accuracy of user-generated content
• The availability of specific service providers

To the maximum extent permitted by law, Help Me Noww shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

We may terminate or suspend your account and access to our platform at any time, with or without notice, for violation of these Terms or for any other reason.

You may terminate your account at any time by contacting us or using the account deletion feature in your profile settings.

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or platform notifications. Continued use of the platform after changes constitutes acceptance of the new Terms.

If you have any questions about these Terms of Service, please contact us at: